Frequently Asked Questions

Where are MAELUXE products made?


Our products are carefully handcrafted with quality ingredients and high manufacturing standards to ensure exceptional quality and consistency.

How often should I apply the Silk Butter Balm?


Apply as often as needed throughout the day to keep your lips soft, smooth, and moisturized.

What makes MAELUXE products different?


Our products are handcrafted in small batches using thoughtfully selected ingredients to deliver a luxurious, clean beauty experience you can feel every day.

Are your products suitable for all skin types?


Yes! Our formulas are designed for most skin types. If you have sensitive skin, we recommend performing a patch test before first use.

How do I use the Body Luxe Oil?


Apply a few sprays to clean, dry, or slightly damp skin and massage until fully absorbed. Use daily for soft, nourished, glowing skin.

Are your products vegan?


Most MAELUXE products are vegan-friendly. Please refer to each product page for detailed ingredient information.

How long will it take to receive my order?


Orders are processed quickly and ship the next business day. Delivery times depend on your shipping location and selected shipping method.

Do you offer returns or exchanges?


For hygiene reasons, opened beauty products cannot be returned. If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we'll be happy to assist.

How can I contact MAELUXE?

You can reach us anytime through our Contact Us page or by emailing our customer support team. We're always happy to help!

Return Policy

Refund and Return Policy