Shipping policy
At MAELUXE, we're committed to getting your order to you as quickly and safely as possible.
Order Processing
- Orders are processed within 1 business day.
- All orders ship the next business day after your order is placed.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address and the shipping method you select.
Delivery Times
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your package's progress.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. MAELUXE is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, MAELUXE is not responsible for lost or stolen packages. If you experience a delivery issue, please contact the shipping carrier directly. We're happy to assist you with any information you may need.
International Shipping
At this time, MAELUXE ships within the United States only. We hope to offer international shipping in the future.
Need Assistance?
If you have any questions about your order or shipping, please contact us:
Email: hello@maeluxe.com
Website: www.maeluxe.com
Thank you for choosing MAELUXE. We appreciate your support and look forward to delivering your beauty essentials!